Question 1

How long does it take to receive samples?

Accepted Answer

Sample delivery time depends on the product and whether it is held in stock or must be ordered from the producer in Italy. [TO CONFIRM: typical sample lead time in the UAE.] Dar Sapori confirms the expected delivery date when it acknowledges your Request a Sample form.

Question 2

Are samples free of charge?

Accepted Answer

Any sample cost is confirmed per request. [TO CONFIRM: whether samples are free for qualified HoReCa venues, and any conditions.] State your venue, the products you want to test and your expected volume in the Request a Sample form, and Dar Sapori will confirm any cost before the samples are sent.

Question 3

Who can request samples?

Accepted Answer

Samples are for trade buyers: executive chefs, sous chefs, F&B managers and purchasing managers at hotels, restaurants, pizzerias, cafes, bakeries, delis and caterers in the UAE. Dar Sapori is a B2B supplier and does not send samples to private consumers. [TO CONFIRM: sample policy for GCC buyers outside the UAE.]

Question 4

Do you offer tastings for kitchen teams?

Accepted Answer

Tastings can be requested alongside samples. [TO CONFIRM: whether Dar Sapori runs tastings at the venue or at its JLT office, and for which product categories.] Mention a tasting in the Request a Sample form and the team will confirm whether one can be arranged and in what format.

Question 5

What happens after we approve a sample?

Accepted Answer

Once your kitchen approves a sample, Dar Sapori adds the product to a written quote for regular supply, with the confirmed format, pack size and delivery terms. [TO CONFIRM: minimum order and lead time for first orders.] For products sourced to specification, the approved sample is used to confirm the specification.

Samples & Tastings

Request samples

Confirmation

Test in your kitchen

Tasting session

Move to supply